COVID-19 Update, Tuesday, March 17th @ 3:15pm
Under the direction of the Provincial Government, our Community Association Hall will be closed effective immediately.
We are doing our best to reach all our renters prior to their events. Check back for regular updates. We look forward to reopening as soon as it is safe to do so.
We want you to know that we are here for you during these difficult times. We are all in this together, so please reach out to your neighbours and share this information with them. We've compiled a list of things that you might be thinking about and have offered some suggestions on where you can go for more information. We encourage you to start your day off with some good music, a phone call with a loved one, some stretching, dance in your living room - anything that makes you happy!
What do I do if I'm feeling unwell?
Alberta Health Services has a wealth of information on COVID-19. Please visit the AHS website for more information, or go to the AHS COVID Self Assessment Site.
If you have symptoms such as fever, cough and difficulty breathing and have travelled outside Canada or have been exposed to someone who has COVID-19, stay home and call Health Link 811. If you are not seriously ill, DO NOT go to a physician’s office, a health care facility or a lab without consulting with Health Link 811 first. Call 911 if you are seriously ill and need immediate medical attention and inform them that you may have COVID-19.
What do I do if I need groceries or supplies?
1. Calgary Co-op is offering a free care package for those quarantined with COVID-19.
2. Order online for home delivery through SPUD
3. Order online for pickup at Walmart or Superstore
4. Hello Fresh online meal-kit delivery
5. The Food Bank has re-opened with restrictions including a drive-thru hamper pick up. Please visit their website for more information.
Email or call Community Resource Hub Advocate Luisa for immediate options: please contact her at (403) 874-8819 or by email. In order for clients to receive the immediate, proper service, we will have the referral completed over the phone.
What do I do if I am concerned about lost wages?
The Government of Canada will waive the one-week waiting period for people who are in quarantine or have been directed to self-isolate and are claiming for Employment Insurance (EI) sickness benefits, at an estimated cost of $5 million. The Government of Canada will also introduce enhancements to the Work-Sharing Program at an estimated cost of $12 million to help employers who are experiencing a downturn in business due to COVID-19, and their workers. We are exploring additional measures to support other affected Canadians, including income support for those that are not eligible for EI sickness benefits.
To support businesses should the economy experience tightening credit conditions, the Government will act swiftly to stimulate the economy by strengthening investment in federal lending agencies such as the Business Development Bank of Canada and Export Development Canada. This partnership between Canada's financial Crown corporations and private sector financial institutions, in response to credit conditions during the 2008-2009 financial crisis, provided $11 billion of additional credit support to 10,000 firms. In addition, flexible arrangements could be made for businesses trying to meet payment obligations to the Canada Revenue Agency.
What do I do if I'm isolated and feeling lonely?
Email one of our team members and we'll set-up a phone or video chat. We always love meeting new neighbours!
Or, check out The Distress Centre 24-Hour support
Crisis Line – 403.266.HELP (4357)
This service is free and is offered in over 200 languages.
Hearing Impaired – 403.543.1967
This email address is not monitored 24 hours a day and is best suited for non-urgent information requests. All emails will receive a response within 24-48 hours. If the issue is urgent, please contact our 24-hour crisis line to receive immediate support.
We understand that you may not be comfortable picking up the phone and calling so we encourage you to use our online chat.
Online Crisis Chat
Chat is available from 3 pm – 10:00 pm weekdays and from noon-10:00pm on weekends.
You can access it on the top right corner of every page.
ConnecTeen Online Chat
Is available from 3:00 pm – 10:00 pm weekdays and noon-10:00pm on weekends
Do you have any suggestions for homeschooling or activities for kids home from school?
Try one of these great sites:
Accredited Day Homes are a possible option for childcare. They are licensed through the Alberta government and regularly inspected for compliance. As they provide care to six or fewer children, they remain open at this time. Accredited Day Homes are an excellent option for parents that need child care. Click here to find an accredited day home in your area. In the search criteria just put Calgary and leave out all other information.
What do I do if I'm in need of housing?
Email or call Community Resource Hub Advocate Luisa for immediate options. Please contact her at (403) 874-8819 or by email. In order for clients to receive the immediate, proper service, we will have the referral completed over the phone.
Is the Hall Closed?
The Sunalta Community Hall is closed until further notice. Staff are working remotely and available by phone or email. We look forward to reopening as soon as it is safe to do so.
What if I'm a renter?
The City of Calgary has implemented a State of Emergency. As such, all community hubs were ordered to close. We are happy to rebook your event at a later date. Not sure if you will rebook? Contact Kelsey for a refund.
Garbage, recycling and compost pick up?
Wondering about your garbage, recycling and compost pick up? Check your address status at this link.
Are you concerned about something not on this list? Get in touch with us and we'd be happy to help!
Jenn Balderston Angie Davis Kelsey Prout Kellie Nixon
Executive Director Program Director Operations Manager City of Calgary
Community Social Worker
1 (403) 330-8594 1 (403) 333-7175 1 (403) 823-0322
1 (403) 818-1849